Terms and Conditions at in Australia

1. Account Eligibility and Registration

  • Legal Age: You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to create an account at Royal Reels Casino.
  • Single Account Policy: Only one account is permitted per person, household, IP address, or device. Creating multiple accounts (“multi-accounting”) is a violation and may result in the forfeiture of all winnings.
  • Verification (KYC): To withdraw funds, you must complete the Know Your Customer (KYC) process. This requires providing a valid government-issued ID, proof of address (utility bill), and potentially proof of payment method.

2. Deposits and Withdrawals

  • Payment Ownership: Deposits must come from a source (bank account, card, or crypto wallet) held in your own name. Third-party deposits are strictly prohibited.
  • Withdrawal Limits: Standard withdrawal limits typically apply (e.g., $1,000–$5,000 per day), though these may be increased for VIP members.
  • Processing Times:
    • PayID/Crypto: Usually near-instant to 24 hours.
    • Bank Transfers: 3–5 business days.
  • Wagering on Deposits: To prevent money laundering, most deposits must be wagered at least once (1x) before a withdrawal can be requested.

3. Bonus Terms and Wagering Requirements

  • Standard Wagering: Most bonuses at Royal Reels (such as the 100% Match Welcome Bonus) carry a 30x to 40x wagering requirement on the bonus amount unless otherwise stated.
  • Game Weighting: Not all games contribute equally toward wagering:
    • Slots/Pokies: Usually 100%.
    • Table Games/Live Casino: Often 0% to 10%.
  • Max Bet Rule: While a bonus is active, the maximum allowed bet is typically $5.00 AUD per spin/round. Exceeding this limit can result in the bonus and winnings being voided.
  • Bonus Expiry: Bonuses generally expire within 7 to 30 days if wagering requirements are not met.

4. Fair Play and Prohibited Practices

  • Collusion/Cheating: Using software bots, strategy exploits, or colluding with other players is strictly forbidden.
  • Bonus Abuse: “Low-risk betting” (e.g., betting on both Red and Black in Roulette) to meet wagering requirements is considered bonus abuse.
  • Account Security: You are responsible for keeping your login credentials secure. Royal Reels is not liable for unauthorized access resulting from player negligence.

5. Responsible Gambling

  • Tools: Players have access to deposit limits, “cooling-off” periods, and permanent self-exclusion options.
  • Legal Responsibility: It is the player’s responsibility to ensure that online gambling is legal in their specific state or territory within Australia.

6. Termination of Account

  • Royal Reels reserves the right to close an account at any time if a breach of terms is detected. In the case of suspected fraud, funds may be withheld pending a full investigation.