Royal Reels Casino: Privacy Policy in Australia

At Royal Reels Casino, we are committed to protecting the privacy and security of our Australian players. This Privacy Policy explains how we collect, store, and process your personal information when you use our website or mobile mirror sites. By registering an account, you consent to the practices described in this document.

Information We Collect

To provide a secure and personalized gaming experience, we collect the following types of information:

  • Identity Data: Full name, date of birth, and gender.
  • Contact Data: Email address, mobile phone number, and residential address.
  • Financial Data: Bank account details (via PayID), credit/debit card information, or cryptocurrency wallet addresses.
  • Technical Data: IP address, browser type, device identifiers, and geo-location.
  • Verification Data (KYC): Scans of government-issued IDs, utility bills, and proof of payment ownership required for withdrawals.

How We Use Your Information

We process your data for the following purposes:

  • Account Management: Creating and maintaining your player profile.
  • Transaction Processing: Facilitating deposits and withdrawals in AUD.
  • Compliance: Verifying your identity and age to prevent fraud and underage gambling.
  • Security: Using SSL encryption and monitoring systems to detect unauthorized access or hacking attempts.
  • Marketing: Sending localized promotions and bonuses (only with your explicit consent).

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share data with:

  • Service Providers: Payment processors and identification verification services.
  • Regulatory Bodies: If required by law or to comply with Curacao licensing obligations.
  • Fraud Prevention: Sharing data with other operators or financial institutions to prevent money laundering or bonus abuse.

Data Security Measures

Royal Reels employs industry-standard security protocols to safeguard your data:

  • SSL Encryption: 128-bit Secure Socket Layer technology to encrypt all financial transactions and personal data.
  • 2FA (Two-Factor Authentication): Available to players to add an extra layer of protection to their login credentials.
  • Internal Access Controls: Restricting data access only to employees who require it for operational purposes.

Your Rights

Under Australian privacy principles and global standards, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to update or fix inaccurate information.
  • Deletion: Request the closure of your account and the removal of your data (subject to legal retention requirements).
  • Opt-Out: Unsubscribe from marketing communications at any time.

Cookies and Tracking

We use cookies to enhance site navigation and remember your session preferences (e.g., the “Keep Me Logged In” feature). You can manage cookie settings through your browser, though this may impact certain site functionalities.

Changes to This Policy

Royal Reels reserves the right to update this Privacy Policy to reflect changes in legal requirements or platform updates. We will notify players of significant changes via email or on-site notifications.